HullabaLOU FAQs
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What is HullabaLOU Music Festival?
A three-day, five stage music festival with over 65 artists, offering the chance to connect and reconnect - with the best in classic rock, country, bluegrass and adult contemporary music. HullabaLOU provides a casual, outdoor lawn experience combined with reserved seating at Grandstand Main Stage - with fresh, regional cuisine, a wide array of Kentucky handmade crafts, and featured unique visuals throughout the Festival grounds.
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When and where is it held?
July 23-25, 2010. The HullabaLOU Music Festival will take place at Churchill Downs Racetrack in Louisville, KY, located at 700 Central Avenue. Hours are from 1:00 p.m. to 11:00 p.m. each day of the festival.
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When is the performance schedule released?
The complete list of musicians performing at the HullabaLOU Music Festival has been announced and can be found by visiting the Schedule.
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When do tickets go on sale?
Tickets went on sale on December 4, 2009 at 12:00 p.m. EST.
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How can I purchase tickets?
Tickets may be purchased by visiting www.hullabaloufest.com. Tickets are also available online at Ticketmaster.com, and at all Ticketmaster outlets, including select Kroger stores. To charge tickets by phone, call (800) 745-3000. Tickets will be sold on a first come, first served basis.
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What are the different types of tickets?
General Admission Tickets
General Admission tickets allow access to view all five stages at the HullabaLOU Music Festival. Lawn seating for the Fleur de Lis, Kroger, Budweiser, and Bluegrass stages is available on a first come, first served basis. General Admission ticket holders will have a reserved area to view the HullabaLOU Stage, but specific seats will be available on a first come, first served basis. The area set aside for General Admission ticket holders to view the HullabaLOU Stage is sections 114-119, 218, 220 and 314-320.
Reserved Seats
Reserved Seat tickets offer a reserved seat to view the HullabaLOU Stage. In addition to the reserved seat, this ticket offers access to view all stages at the HullabaLOU Music Festival. Lawn seating for the Fleur de Lis, Kroger, Budweiser, and Bluegrass stages is available on a first come, first served basis. Seats for the HullabaLOU Stage will held based on the time of your order and the price of your ticket. Seats will be sold on a first come, first served basis with the seats nearest to the stage selling first. Reserved seat ticket holders will also have access to exclusive concessions, restrooms, and merchandise locations. Reserved seats will be sold as single day tickets available for Friday, Saturday, or Sunday of the festival dates.
VIP Reserved Seats
VIP ticket holders will have exclusive access to hospitality areas adjacent to the HullabaLOU, Fleur de Lis and Kroger stages, as well as access to a VIP lounge located in the infield. Discounted food and beverage offerings, upgraded restrooms, as well as a place to relax in the shade will be available to VIP guests in these locations.
VIP Reserved Seat tickets include all amenities that come with the reserved seat ticket; however the reserved seat at the main stage will be located in the first 30 rows of the seating chart. The location of the VIP reserved seat depends on the time of your order and the price of your ticket. Seats will be sold on a first come, first served basis with the seats nearest to the stage selling first. VIP reserved seats will be sold as either 3 day or single day tickets. Seating for the 3 day reserved seat ticket holders will be located in three center stage locations. Seating for the single day VIP reserved seat ticket holders will be located to the right and left of the center stage sections.
Sponsorships and Hospitality Suites
A limited number of sponsorships and hospitality suites will be made available for HullabaLOU. Hospitality suites offer indoor, air-conditioned accommodations for 24 guests. This first-class, intimate setting will allow you to garner the full attention of your guests as they take in the HullabaLOU Music Festival’s HullabaLOU Stage from a private balcony. Customizable food and beverage menus are also available in the hospitality suites for an additional purchase. Click Here to contact us. -
How much do tickets cost?
3 Day General Admission:
Regular Price: $200
Single Day General Admission:
Regular Price: $75
Single Day Reserved Seats:
Regular Reserved Seat: $95
Preferred Reserved Seat: $160
VIP Tickets
3 Day VIP: SOLD OUT
Single day VIP: $295 -
Where does my HullabaLOU Music Festival ticket allow me to go?
All ticket types will allow access to view all five stages at the HullabaLOU Music Festival. Lawn seating for the Fleur de Lis, Kroger, Budweiser, and Bluegrass stages are on a first come, first served basis. Seating for the HullabaLOU Stage will depend on what ticket type you have purchased. Reserved Seat ticket holders will have access to a reserved seat, which will be identified by section, row, box and seat number. General Admission ticket holders will have a reserved area to view the HullabaLOU Stage, but their specific seat will be available on a first come, first served basis. The area set aside for General Admission ticket holders to view the HullabaLOU Stage is sections 114-119, 218, 220 and 314-320.
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Where is the General Admission viewing area for the main stage?
General Admission ticket holders will have a designated area adjacent to the reserved seating area to view the HullabaLOU Stage, but specific seats will be available on a first come, first served basis. Please reference the seating chart for the general admission viewing area.
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Why are row and seat numbers printed on my General Admission ticket?
The numbers printed on General Admission tickets are just for tracking and to help prevent counterfeiting. General Admission ticket holders do not have a reserved seat at the HullabaLOU Music Festival. General Admission ticket holders will have a designated area adjacent to the reserved seating area to view the HullabaLOU Stage, but specific seats will be available on a first come, first served basis. Please reference the seating chart for the general admission viewing area.
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What do I get with my VIP ticket?
With a VIP ticket, you are getting the best reserved seats for the HullabaLOU Stage. In addition to the seat, you have access to a VIP area located next to the HullabaLOU, Kroger and Fleur de Lis Stages. These VIP areas will offer you a reduced price menu of food and beverage offerings. It is also a great place to take a break from the sun during the day. VIP Ticket holders also have access to an exclusive lounge located in the infield which will also have reduced price food and beverage selections.
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Where and how much is parking for the HullabaLOU Music Festival?
On-site parking for HullabaLOU at Churchill Downs will be $25 per day. A limited number of onsite parking spots remain available at 502-638-3834. Directions to the parking area will depend on which lot you have been given access to. Please reference the map on the reverse side of your parking hangtag for directions and parking lot access.
Parking passes for any on-site Churchill Downs parking lot must be purchased in advance through Ticketmaster. No onsite parking access will be sold on the day(s) of the festival.
Off-site parking will be available at several locations in close proximity to Churchill Downs. Off-site parking will be $10 per car per day and will include complimentary shuttle service to the festival grounds. Full details are available here.
Parking for persons with mobility disabilities is available at both on-site and off-site parking locations on a first come first served basis. Guests with a handicapped parking permit must also pay the respective $25 or $10 parking lot access charge to enter the parking area. Once inside the parking lot, reserved spaced will be available near the entrance. -
How do I get to the HullabaLOU Music Festival?
If you have purchased an advance parking hangtag through Ticketmaster, directions to your parking lot will be provided on the inside of your parking hang tag. Off-site parking lots, and directions to these lots can be found here.
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What can I bring to the HullabaLOU Music Festival?
- Pocketbooks, purses and handbags (subject to search)
- Diaper bags
- Small strollers (if child is present) will be allowed in all areas except in reserved seating areas
- Binoculars
- Non professional cameras (without a detachable lens)
- Blankets or ground cover (up to 10’ x 10’ in size)
- Collapsible camping chairs
- Backpacks (medium sized and non-framed)
- Up to two (2) 20 oz. sealed plastic water bottles per person -
What items are not allowed at the HullabaLOU Music Festival?
There are specific items that cannot be brought into HullabaLOU. Churchill Downs Entertainment (CDE) reserves the right to alter carry-in policies at any time.
Prohibited items include, but are not limited to:
- Large bags
- Outside food
- Cans or glass bottles
- Alcohol
- Contraband
- Weapons (regardless of permit)
- Pets
- Professional grade video equipment
- Professional camera equipment (with detachable lens)
- Recording devices
- Laser pointers
- Picnic baskets
- Music instruments
- Chains or chain wallets
- Tents
- Flags
- Chairs
Note: These guidelines are subject to change. Please visit www.hullabaloufest.com for the latest updates. -
Where do I go if I am picking up my tickets at Will Call?
Will Call will be located in between gates 1 and 17 near the bus shuttle drop off and pick up location. All guests picking up tickets at the Will Call window must show two forms of identification (photo ID and the credit card used to purchase the tickets) and their ticket confirmation number. Tickets or passes left by touring personnel usually arrive in the box office approximately one hour before the event start time. Tickets will be released only to the person whose name appears on the ticket envelope.
Guests who will be picking up their ticket at Will Call, and do not have a parking pass to park on-site at Churchill Downs, must park at an off-site parking location and either walk or take the shuttle to Will Call. -
Do I need to purchase a ticket for my child in order for them to attend the festival?
Babies in arms (children up to two years of age) may enter free of charge. All other children must have a ticket.
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What happens if it rains at the HullabaLOU Music Festival?
The HullabaLOU Music Festival is a rain or shine event and there will be no refunds for pre-purchased tickets.
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What are the ticket terms and conditions for HullabaLOU Music Festival?
This event is Rain or Shine. Ticket is for the Hullabalou Music Festival, not for a specific artist. Artists and schedule are subject to change without notice. Artist cancellation will not be grounds for a refund. No refunds/exchanges. Tickets lost or stolen cannot be replaced. This ticket is a revocable license for the time listed on the front.
CDE reserves the right to withhold the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules and attire policies of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by CDE.
Persons entering the facility are subject to search for contraband, alcohol, controlled substances, weapons, firearms, fireworks, video equipment, or recording devices, which are expressly forbidden, and subject to confiscation. Expulsion forfeits this ticket and the ticket user waives all claims against CDE and its affiliates by reason of the same. Ticket user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event. Ticket user bears all risks, including cancellation of the event and of inclement weather.
The resale or attempted resale of the ticket for an amount higher than that appearing on the face of the ticket is prohibited and if discovered will result in the ticket being voided without refund. This ticket may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of CDE. Ticket user grants to CDE, its designees and assignees permission to use photographs, films, video, sound recordings and any other images of ticket user’s likeness for any legitimate purpose, including but not limited to any video display, transmission, recording or reproduction of the HullabaLOU Music Festival and any promotion or advertisement therefore. No pets are allowed except service animals. -
What happens if I want to leave the festival grounds? Can I come back and re-enter later?
The HullabaLOU Music Festival enforces a same day no re-entry policy. Anyone leaving the festival grounds will not be allowed to re-enter the facility without purchasing a new ticket for that day. Signs will be posted at each entrance informing guests of this policy.
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I am a member of the media, how do I get the necessary credentials to attend the festival?
Members of the media who are interested in covering a CDE event will be required to obtain a media credential. Credential applications will be available at a later date. In the interim, interested media should contact us and include the following information:
• Full Legal Name
• Title
• Media Outlet
• Medium (i.e. Newspaper, Magazine, Wire Service, Television, Radio, Web site, Online)
• Phone Numbers (office and mobile)
• E-mail Address
• Supervisor Name and Contact Information (phone and e-mail)
• Brief summary of coverage intentions
• Specific dates attending
• Include samples of related coverage
Media is defined as those who are full-time paid employees or representatives of professionally recognized media organizations, including newspapers, magazines, wire services, television stations, radio stations, Web sites and other online mediums.
Freelance journalists, photojournalists and videographers may only receive an event media credential if on a specific assignment from a professionally recognized media organization. A freelancer cannot request accreditation on behalf of the organization that he or she is representing; the request shall come from an Assigning Editor or General Manager.
Media credentials shall only be issued to members of the working media whose primary purpose is gathering news and disseminating it and for which other commercial activities are ancillary.
Before media credentials are issued, the individual and/or outlet must sign a Release and Indemnification Agreement for coverage of any event on track property and provide proof of commercial general liability insurance of $1 million and workers’ compensation if equipment is brought onto track property (Note: If freelance journalists are either self-employed or operating under an independent contractor arrangement with a media organization or other entity, no workers’ compensation policy is required).
Credentials will not be released to media outlets or individuals until the proper Release and Indemnification Agreement and proof of insurance document are on file.
Applying in no way guarantees a media outlet will receive media credentials; access is a privilege, not a right. Media credentials are awarded by Churchill Downs in the exercise of its sole and absolute discretion. In exchange for access to Churchill Downs in ways not available to the general public, members of the media shall agree to certain terms and conditions governing the access. -
Where do I go if I get separated from my child at HullabaLOU Music Festival?
During the event, look for all lost items, including children, at the Lost & Found booth in the infield.
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Where do I go if I am injured while attending the HullabaLOU Music Festival?
The HullabaLOU Music Festival grounds are staffed with first aid professionals. The first aid facilities are located in the infield near the Fleur de Lis stage and at admission Gates 1 and 17.
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Will there be camping on-site at the HullabaLOU Music Festival?
There will not be any camping offered at the HullabaLOU Music Festival grounds. The nearest campgrounds and/or RV parks are:
1.KOA Campgrounds
900 Marriott Dr
Clarksville, IN 47129-3254
(812) 282-4474
www.koa.com
2.Add-More Campground
2411 Addmore Ln
Clarksville, IN 47129
(812) 283-4321
www.addmorervpark.com
3.Grandma’s RV Park
159 Dawson Dr
Shepherdsville, KY 40165-6495
(502) 543-7023
www.grandmasrvcamping.com -
Is the Festival accessible to persons with disabilities?
Churchill Downs provides handicapped accessible parking, access and seating throughout the festival and in the main stage seating areas. Please call Ticketmaster at (800) 745-3000 for additional information on how to purchase these seats.
Information regarding viewing areas can be picked up at the festival by visiting one of the information stations located near each of the festival entrances.
For General Admission ticket holders, handicapped accessible seating for the HullabaLOU Stage is available in section 117 Row B. This seating area is accessible from the Paddock Area. Guests should look for signs directing them to section 117. This area is accessible to persons with mobility disabilities and is available on a first come, first served basis.
For ticket holders with a $95 reserved seat, seating for persons with disabilities will be available in the groom’s box and winner’s circle which can be accessed from the tunnel which leads to the track seats. This tunnel is located near the Bluegrass stage and also leads to all seats located on the tracks.
For ticket holders with either a $160 reserved seat or a VIP ticket, viewing for persons with disabilities will be located on a platform between the VIP and reserved seat sections. This area can be access through the tunnel leading to the track seating area.
All other festival stages will feature clearly marked wheelchair viewing areas. -
Any tips on preparation for a day at the HullabaLOU Music Festival?
The summertime weather in Louisville can range from pleasantly warm to uncomfortably hot, so you’ll want to dress in cool, unrestrictive clothing. Lightweight cotton and other breathable fabric would be ideal for attending HullabaLOU. There will be various locations within Churchill Downs where you can find relief from the sun, but the infield is, for the most part, wide open to the sun. Therefore, most people consider sunglasses to be essential, not to mention sunscreen or sun-block. A hat with a wide brim or visor would also be good attire. Wear comfortable shoes, as you may be doing a lot of walking. You will want to keep hydrated, too: there will be cold beverages for sale throughout the HullabaLOU Music Festival grounds.
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Are there ATMs available if I run low on cash?
Yes, there will be ATMs on-site. For exact locations please refer to the festival map.
